Shipping policy

Shipping Policy

Thank you for shopping with My Side of the Barn.

Processing Times

Most orders are processed within 2–7 business days before shipping. Custom, print-on-demand, or made-to-order items may require additional processing time.

Shipping Times

Once your order has shipped, estimated delivery times are:

  • United States: 3–10 business days
  • Alaska, Hawaii, and U.S. Territories: Additional transit time may apply

Please note that delivery estimates are not guaranteed and may vary due to weather, carrier delays, holidays, or other circumstances beyond our control.

Order Tracking

When your order ships, you will receive a confirmation email with tracking information when available.

Shipping Costs

Shipping costs are calculated at checkout based on the items ordered and the delivery destination.

Incorrect Addresses

Please verify your shipping address before placing your order. We are not responsible for delays or additional shipping charges resulting from incorrect or incomplete addresses provided at checkout.

Damaged or Lost Packages

If your package arrives damaged or appears to be lost in transit, please contact us at farmerwillow@mysideofthebarn.com within 7 days of delivery or expected delivery so we can assist you.

Questions

If you have any questions about your order or shipping, please contact us at:

farmerwillow@mysideofthebarn.com

Thank you for supporting My Side of the Barn and Farmer Willow Stories.